Customer Care

The Hermedbio Ltd. registered company for online store year 2020


Usage of this website is based on terms and conditions herein stated, whether for educational, research or the ordering of available products. By entering or purchasing any products at, you automatically agree to these conditions. Please read all the terms and conditions thoroughly.


All information from links, messages, or emails provided by is considered only for scientific or educational purposes and should never be used in a professional diagnosis for any products' specific usage. We do not stand responsible or liable for the information that is provided herein. Consumers should be aware of all possible risks from the use of our products. We accept no responsibility for results, positive or negative.

 Personal details

It is obligatory to fill out real details when placing an order. This includes your full name, phone number, email address and current address so that you can be reached if we have any questions regarding your order. Failure to conform can result in delay or cancellation of your order. We accept no responsibility for delivery issues due to incorrect personal information. If you want to place an order, you must be 18 years or older.

 Order Confirmation

After placing an order, you will receive a confirmation letter directly by email, and within 48 hours after payment, we will process your order.

 Product purpose

We provide our products with the purpose to educate consumers about traditional methods and botanical values from different ethnical cultures around the globe. Our products are not intended for human or animal consumption and we assume no responsibility for individual usage. We reassure high-class standards in classifying and supplying the best quality products from verified sources, however outcomes regarding consumer usage cannot be guaranteed.